Privacy Policy

Last updated: 7/20/2026

1. Introduction

Welcome to Loss & Recovery Coaching ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, coaching services, assessments, and related tools.

2. The Data We Collect

We may collect Identity Data, Contact Data, Technical Data, and Usage Data. This includes information you provide directly to us through intake forms, discovery call bookings, Enneagram assessments, and general inquiries. Specifically, form and assessment data (such as your personal history, emotional state, or Enneagram responses) are collected solely to inform and personalize your coaching experience.

3. How We Use Your Data

Your form and assessment data are used strictly to prepare for sessions, provide tailored coaching, and deliver assessment results (such as Enneagram reports). We do not sell or rent your personal information or assessment results to any third parties.

4. Third-Party Providers

To deliver our services effectively, we utilize trusted third-party providers for form submissions, calendar scheduling, email communications, payment processing, and website analytics. These providers process your data securely and are bound by their own privacy policies. For example, when you book a discovery call or pay for a service, your data is processed securely through our designated third-party calendar and payment platforms.

5. Storage, Retention, and Security Practices

We store your personal data securely within our CRM and related platforms. We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We implement appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our audience comes from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Email Marketing Consent

By providing your email address to download a free resource, take an assessment, or submit an inquiry, you consent to receive periodic emails from us regarding coaching services, resources, and relevant updates. You can opt out or unsubscribe from our email marketing at any time by clicking the "unsubscribe" link at the bottom of our emails.

8. User Access or Deletion Requests

You have the right to request access to the personal data we hold about you, or to request its correction or deletion. If you wish to exercise these rights, please contact us using the information below.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at ceneil1200@gmail.com.